PRIVACY POLICY

This Privacy Policy describes how amargaretonline.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Should you contact us for customer service support, we may also collect additional information. In this Privacy Policy, any information that can distinctively identify an individual (including the information below), is referred to by us, as “Personal Information”.

See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal

Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with our processor WordPress, MTN mobile money and Paystack our payment platforms.
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers MTN Mobile money number, email address, and phone number).

Purpose of collection: to provide you products or services that fulfils our contract, process your payment information, initiate arrangements for shipping, and provide you with invoices and/or order confirmations. The intent is also to engage with you, audit our orders for potential risk or fraud, and provide you with information or advertisements relating to our products or services that aligns with the preferences you have shared with us.

Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor, WordPress, MTN mobile money and our payment platforms. Local courier service providers such as DHL, and WhatsApp platform, are also other avenues of disclosure for business purposes only.
Customer support information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor WordPress, MTN mobile money and Paystack our payment platforms, and DHL, Google and WhatsApp platform.

Minors

The Site does not intended to be available for nor is intended for individuals under the age of 12 years. Personal Information of children are not intentionally collected. If you are the parent or guardian of an underage and believe your child has provided us with Personal Information, please contact us at the address below to request deletion info@amargaretonline.com

Sharing Personal Information

To help us provide our services and fulfill our contract with you, as described above we share your

Personal Information with service providers. For example:

We use WordPress to power our online store. You can read more about how WordPress uses your Personal Information here: https://www.wordpress.com/legal/privacy.
In seeking to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights we may share your Personal Information

Behavioural Advertising

As indicated above, we use your Personal Information to enable us provide you targeted or personalized advertisements or marketing communications we trust you may have interest in. For example:

We use Google Analytics to help us gain insight into how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Information concerning your use of the Site, your purchases, and your interaction with our ads found on other websites are shared with our advertising partners. We collect and share portions of this information directly with our advertising partners, and in some cases use cookies or other similar technologies (which you may require your consent, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads] Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to offer you services, which includes offering products for sale, processing payments, delivery, shipping of your order, as well as keeping you informed concerning new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
To preserve your fundamental rights and freedoms, in the pursuit of our legitimate interests (business)
Retention

When you place an order through the Site, your Personal information would be retained in our records, except and until you request it be erased. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our affiliate processor “WordPress” uses limited automated decision-making that does not have a legal or otherwise significant effect on you, to prevent fraud

Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your rights
GDPR

Residents of the EEA, have the right to access their Personal Information we hold in trust, to port it to a new service, and to ask that Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below info@amargaretonline.com Your Personal Information will be initially processed in Ireland, and then transferred outside of Europe for storage and further processing, including Canada and the United States. For more information on how data transfers comply with the GDPR, see WordPress GDPR Whitepaper: https://wordpress.org/plugins/gdpr-cookie-compliance/

Cookies

A cookie is a small amount of information that is downloaded to your computer or mobile device when you visit our Site. We use a quite a number of different cookies, including functional, performance, advertising, and social media or content cookies.

Cookies improve your browsing experiences by allowing the website to remember your activities and preferences (such as login and region selection). This implies that you do not have to re-enter such information each time you revisit the browser or browse from one page to another. Cookies also provide information on how people use the website, indicating whether it is their first time visiting or if they often frequent the site

We use the following cookies to optimize your experience on our Site and to provide our services:

Essential Cookies: These are necessary for the website’s core functionality, like remembering what’s in a user’s cart or login details.
Performance/Analytics Cookies: These track user interactions with the site (e.g., Google Analytics) to improve site functionality and understand user behavior.
Marketing Cookies: Used for targeted advertising based on browsing history.
Social Media Cookies: These enable sharing via social platforms and may collect data on interactions.

The duration that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between a timeframe of 30 minutes to two years from the date they are downloaded to your device. Controlling and managing cookies is at your own discretion. However, kindly be informed, that removing or blocking cookies can negatively impact your user experience as parts of our website may no longer be fully accessible.

Also be informed, that blocking cookies, may not entirely hinder our capacity in sharing information with third parties such as our advertising partners. However, if you seek to exercise your rights or to opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

For most browsers, they automatically accept cookies, except however, you can exercise your right to accept or reject cookies, through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

For more information on modifying your browser settings or how to filter, block, or manage or r cookies, you can access your browser’s help file or through such sites as www.allaboutcookies.org.

Do Not Track

Kindly be informed that because, there is no uniform industry understanding of how to respond to “Do Not Track” signals, therefore, we do not alter our usage practices and data stock, when such a signal is detected from your browser.

Changes

We may update this Privacy Policy occasionally, when necessary to reflect changes in our policies, practices or other operational, legal, or regulatory structures, to satisfy client preferences.

Contact

For more information about our privacy practices, or if you have questions, or would like to make a complaint, please contact us by e-mail info@amargaretonline.com

Mobile Contact

0233 (0)541033480